Change Vehicle Ownership
Modify ownership details of individual vehicles within the DMS.
Overview
Change Vehicle Ownership allows users to modify the ownership details of individual vehicles within the CDK database. This can maintain the integrity of customer and vehicle data and reducing re-keying of information. It can also enable the user to add and remove links to a customer's vehicle. Change Vehicle Ownership is an integration product that provides real-time read/write capabilities within a dealer's DMS. This can help to ensure customer data is consistent, accurate and up-to-date in both the partner application and CDK database.
Availability: Aswin, Autoline, Autoline Drive, Contact and Eva
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Provides endpoints to:
- Retrieve customer vehicle information
- Find customers linked to a vehicle
- Add and remove customers that are linked to vehicles
Capabilities
Keep Ownership details up to date
Obtain a full picture of customers/companies linked to a vehicle to help identify the right stakeholder.
Removes manual work and reduces errors
Reduces the likelihood of errors by removing duplication of work. This can provide confidence that marketing and telemarketing activities contact a customer with the correct details.
Usecases
Dealers with customer's details held within the CDK database can use this to de-duplicate customer information and ensure accuracy within the partner application.
Users can update the ownership of the vehicle at any time, for example when an employee leaves and hands it back to their employer or dealer.
Users can target the right stakeholder throughout all methods of communication such as CRM campaigns and invoicing.