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Change Vehicle Ownership v2

Modify ownership details of individual vehicles within the DMS.

Overview

Change Vehicle Ownership allows users to modify the ownership details of individual vehicles within the CDK database. It can maintain the integrity of customer and vehicle data, reduce re-keying of information and enable the user to add and remove links to a customer's vehicle. Change Vehicle Ownership is an integration that provides real-time read/write capabilities within your DMS helping to ensure customer data is consistent, accurate and up-to-date in both the partner application and CDK database.

This is an updated version of the original Change Vehicle Ownership API offering additional end-points and capabilities.

Availability: Autoline Drive

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Previous Version: manage-customer-vehicle-v1

Provides endpoints to:

  • Retrieve customer vehicle information
  • Find customers linked to a vehicle
  • Add and remove customers that are linked to vehicles

Capabilities

Keep ownership details up to date

Ensures CDK data is up-to-date and accurate, enabling better targeting and delivery of marketing material

Obtains a full picture of customers/companies linked to a vehicle to help identify the right stakeholder

Remove manual work and reduces error

Reduces time spent on data entry by removing the need to re-key between two or three systems.

Reduces the likelihood of errors by removing duplication of work. This can provide confidence that marketing and telemarketing activities contact a customer with the correct details.

Usecases

Dealers with customer details held within the CDK database can use this to de-duplicate information and ensure accuracy within the partner application.

Users can target the right stakeholder through all methods of communication such as CRM campaigns and invoicing.

Users can update the ownership of the vehicle at any time, for example when an employee leaves and hands it back to their employer or dealer.